01484 941300
info@ha-steeldoors.co.uk
Mon - Fri 9:30am - 5:00pm
Sat 9:00am - 3:00pm
Sun Closed
HA Steel Doors respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quote, visit our showroom, or otherwise interact with us.
HA Steel Doors is the data controller responsible for your personal data.
Business name: HA Steel Doors
Website: https://hasteeldoors.co.uk/
Email: info@hasteeldoors.co.uk
Telephone: 01484 941300
Address: Unit 12, Mini Park, Leeds Road, Huddersfield, HD1 6PA
We may collect, use, store and transfer the following personal data:
Identity data, such as your name
Contact data, such as your email address, telephone number and address
Enquiry data, such as the details you provide when requesting a quote, booking a showroom visit or contacting us
Project data, such as rough sizes, drawings, photographs, inspiration images and installation requirements
Transaction data, if you go on to place an order with us
Technical data, such as your IP address, browser type, device information and how you use our website
Marketing and communications data, such as your preferences for receiving marketing from us
We collect personal data in a number of ways, including when you:
fill in a contact form or quote request form on our website
email us or call us
book or attend a showroom visit
request brochures, pricing or technical information
place an order or proceed with a project
browse our website
interact with our advertising, including lead forms on platforms such as Meta
We use your personal data for the following purposes:
to respond to your enquiries
to provide quotations and discuss your project
to arrange showroom visits, surveys, manufacture, delivery and installation
to manage customer relationships and aftercare
to keep records of enquiries, quotations, orders and communications
to improve our website, products and services
to analyse website traffic and marketing performance
to send marketing communications where you have consented or where we are otherwise permitted to do so by law
to comply with legal and regulatory obligations
We rely on one or more of the following lawful bases under UK data protection law:
Contract: where we need to process your data to provide a quotation, fulfil an order, or take steps at your request before entering into a contract
Legitimate interests: where it is necessary for the running and improvement of our business, our services and our website, provided your rights do not override those interests
Consent: where you have given us consent, for example for certain marketing communications or non-essential cookies
Legal obligation: where we must use your data to comply with the law, including tax, accounting or regulatory requirements
We may send you marketing communications if you have asked to hear from us, have consented, or where we are otherwise permitted to contact you under applicable law. You can opt out of marketing at any time by using the unsubscribe link in our emails or by contacting us directly.
Our website may use cookies and similar technologies to help the website function, analyse traffic and improve performance. Some cookies are strictly necessary for the operation of the website. Other cookies, including analytics and advertising-related cookies, will only be used where required consent has been obtained.
For more information, please see our Cookie Policy [or cookie banner/settings if used].
We may share your personal data with trusted third parties where necessary, including:
website hosting and IT providers
website form and enquiry handling providers
analytics providers
advertising platforms and related lead handling tools
showroom, survey, delivery, manufacturing or installation partners where relevant to your enquiry or project
professional advisers, such as accountants, insurers or legal advisers
HMRC, regulators, courts or other authorities where required by law
We require third parties to respect the security of your personal data and to process it lawfully. We do not sell your personal data.
Some of our service providers may process personal data outside the UK. Where this happens, we take steps to ensure your data is protected by appropriate safeguards in accordance with applicable data protection law.
We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way. We also limit access to your personal data to those who have a genuine business need to know it.
We will only keep your personal data for as long as reasonably necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, tax, warranty or reporting requirements.
As a guide:
general enquiries may be kept for up to 12 to 24 months
quotation and project records may be kept for up to 6 years after the end of the customer relationship
financial records may be kept for as long as required by law
marketing data will be kept until you unsubscribe or ask us to stop
cookie data will be retained in line with our cookie settings and provider configurations
Under UK data protection law, you may have the right to:
request access to your personal data
request correction of inaccurate personal data
request erasure of your personal data in certain circumstances
request restriction of processing in certain circumstances
object to processing based on legitimate interests or direct marketing
request transfer of your personal data in certain circumstances
withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us using the details above.
If you have any concerns about how we use your personal data, please contact us first and we will try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Our website may include links to third-party websites, plug-ins or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites
01484 941300
info@ha-steeldoors.co.uk
Mon - Fri 9:30am - 5:00pm
Sat 9:00am - 3:00pm
Sun Closed
